Indexing Oracle Cloud Knowledge Advanced for your search serves a broad range of use cases. Seize the opportunity of full-text search across all pages and attachments stored in Oracle Cloud Knowledge Advanced and other sources for an effortless information retrieval.
Simplified onboarding, shared knowledge and immediate information access from Oracle Cloud KA are benefits of a seamless enterprise search – just like quicker access to essential pages, which is facilitated by intelligent Search-as-you-Type completions.
Indexing Oracle Cloud KA enhances your site visitors’ success. Being able to search for and find relevant answers significantly reduces the number of active support cases. Through search you will significantly profit from investments into your knowledge base.
One of the world’s largest providers of IT, networking and cybersecurity solutions uses our Raytion Oracle Service Cloud Knowledge Advanced Connector to reliably index their external knowledge bases. Hence, this content is made available for a central knowledge base search application. This reduces effort to resolve customer requests by their support personnel and effectively lowers the number of open support cases.
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