Raytion Oracle Service Cloud Knowledge Advanced Connector

Raytion Oracle Service Cloud Knowledge Advanced Connector

The Raytion Oracle Service Cloud Knowledge Advanced Connector continuously indexes most recent content from Oracle Cloud Knowledge Advanced for your search application. Whether it is tracking added, changed or deleted information, our Oracle Service Cloud Knowledge Advanced connector reliably records and indexes all modifications, so that your enterprise or site search is always up to date.

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Why Should You Integrate Oracle Service Cloud Knowledge Advanced into Your Search?

Indexing Oracle Cloud Knowledge Advanced for your search serves a broad range of use cases. Seize the opportunity of full-text search across all pages and attachments stored in Oracle Cloud Knowledge Advanced and other sources for an effortless information retrieval.

Simplified onboarding, shared knowledge and immediate information access from Oracle Cloud KA are benefits of a seamless enterprise search – just like quicker access to essential pages, which is facilitated by intelligent Search-as-you-Type completions.

Indexing Oracle Cloud KA enhances your site visitors’ success. Being able to search for and find relevant answers significantly reduces the number of active support cases. Through search you will significantly profit from investments into your knowledge base.

Key Features

  • Supports Oracle Cloud Knowledge Advanced
  • Indexes pages and attachments
  • Indexes comprehensive sets of metadata associated with Oracle Cloud KA’s document types
  • Indexes new and changed content in near real time
  • Supports Oracle Cloud KA’s security model including handling of snippet-based permissions within Oracle Cloud KA pages. Fully supports Oracle Cloud KA’s built-in user and group management
  • Easily indexes over ten million documents

Available as

Raytion Oracle Service Cloud Knowledge Advanced Connector for
Attivio AIE
Raytion Oracle Service Cloud Knowledge Advanced Connector for
SharePoint
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Google Cloud Search
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Amazon Kendra
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Microsoft Search
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Exalead CloudView
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Apache Solr
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Microsoft Azure Cognitive Search
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Elasticsearch
Raytion Oracle Service Cloud Knowledge Advanced Connector for
SharePoint Online
Raytion Oracle Service Cloud Knowledge Advanced Connector for
Lucidworks Fusion
Raytion Oracle Service Cloud Knowledge Advanced Connector for
ServiceNow AI Search

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Success Story

One of the world’s largest providers of IT, networking and cybersecurity solutions uses our Raytion Oracle Service Cloud Knowledge Advanced Connector to reliably index their external knowledge bases. Hence, this content is made available for a central knowledge base search application. This reduces effort to resolve customer requests by their support personnel and effectively lowers the number of open support cases.

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