Indexing Zendesk Guide for your enterprise search solution serves a broad range of use cases. Seize the opportunity of full-text search across all pages and attachments stored in Zendesk Guide alongside content from other corporate systems for an effortless information retrieval.
Simplified onboarding, shared knowledge and immediate information access from Zendesk Guide are benefits of a seamless enterprise search. Document hierarchies allow a tailored search experience, which is facilitated by intelligent Search as you Type completions for a quicker and more direct access.
You will profit from building your knowledge search based on Zendesk Guide content in various ways: retrieve all relevant knowledge pages and documents to support customer self-service. Or build informative and interactive dashboards by combining new and relevant information for certain topics.