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Blog Post
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Advancing ChatGPT’s Power with Secure Search Integration

Chatbots have been a staple in communication when it comes to text-based communication with a customer. Using artificial intelligence, the user is provided with answers in the shortest possible time, for example to relieve support.

August 15, 2023
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5 min read
Raytion
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Raytion Insights
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Advancing ChatGPT’s Power with Secure Search Integration

Empowering Organizations with Intelligent Search and Data Access

The ChatGPT developed by OpenAI or the Language Model for Dialogue Applications (LaMDA) presented by Google LLC takes chatbot systems to the next level. Technical progress makes it possible to access ever more extensive databases and enable intelligent dialogues. So, how can companies in the future benefit from artificial intelligence within their enterprise search? Unlike on the Internet, company-internal content is subject to higher security standards. Not every document may be visible to every employee or even used publicly for AI training purposes. Therefore, there are strong data security concerns on the part of companies when it comes to AI accessing sensitive content from internal sources. Raytion has been dealing with search technologies for companies worldwide for many years. We define ourselves as technology-independent consultants and can implement customer-specific solutions through our products. Our Raytion Enterprise Search Connectors are vital for this process and enable content to be indexed in a search engine.

230814-raytion-blog-chatgpt-inline
@Raytion GmbH

LLM and Enterprise Search United

The combination of LLM (Large Language Model) technology and enterprise search makes it possible to answer employee inquiries more effectively and to transport relevant information from internal sources into meaningful answers. In addition, LLM technology can provide accurate and contextual answers by understanding search engine content and leveraging the company’s expertise. This speeds up information retrieval since GPT can efficiently summarize documents. Raytion supports companies in integrating a secure search in order to be able to use the technical progress of a generative AI and a chatbot in everyday work. A Raytion Enterprise Search Connector allows information to be securely organized for the search engine and then extracted. This enables access to hidden content without violating permissions. The Raytion Enterprise Search Connector synchronizes the saved content in Microsoft Search, Google Cloud Search, Amazon Kendra, Apache Solr or Azure Cognitive Search and many more. The LLM understands, processes and generates responses based on the user’s previous search query. Thus, security trimming, taking into account a user’s request, ensures that the search results correspond to the user’s permissions and only relevant content is displayed.

Transforming Search: The Fusion of LLM Technology and Secure Integration

By using modern language models, the search experience is significantly improved. These powerful models enable queries to be answered more effectively and create meaningful answers from relevant information. The search is optimized through the reliable use of the Raytion Enterprise Search Connector in order to use internal data sources and thus counteract the loss of knowledge. In practice, the method shows extremely helpful results, for example when answering IT or HR questions based on your internal knowledge. The combination of LLM technology and enterprise search presents exciting possibilities for intelligent text-based communication. Raytion offers secure search integration to leverage internal data sources without compromising data security. The Raytion Enterprise Search Connector, aligned to the security protocol, enables the output of precise and relevant answers to the user based on the security concept. The LLM and the security restriction play a crucial role in this. By ensuring security, search results match user permissions and only show relevant and accessible content. Organizations are empowered to provide their employees with accurate and relevant answers from internal sources, reflecting responsible AI practices and paving the way for ethical and responsible AI technology.

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Event

ChatGPT as Highlight at Berlin Buzzwords and Mices 2023 Conferences

In 2023, the Berlin Buzzwords and Mices conferences provided a platform for groundbreaking discussions about data management and search in e-commerce. The central theme at both events was ChatGPT, OpenAI's advanced language model, which impressed attendees in many ways.

August 31, 2023
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5 min read
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Raytion at React Summit/ JS Nation 2023

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July 12, 2023
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Rays at the B2Run Event

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We support the implementation of modern collaboration, search and cloud solutions. We provide and ensured the delivery of cutting-edge solutions to our customers and take care of the necessary strategic alignment. We offer broad consulting and integration services.
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At Raytion we unlock the potential of enterprise search by offering a wide range of in-house developed products and software components. They complement product offers of commercially available enterprise search engines and increase their value.
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Founded in 2001, Raytion is an internationally operating IT-business consultancy that implements state-of-the-art information management, collaboration, search and cloud solutions.
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