Success Story

A Robust Search Solution for the Joint Genome Institute

Raytion

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Customers

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Joint Genome Institute

The Challenge

The Joint Genome Institute has its data and knowledge distributed across different content sources, two of them being Atlassian Confluence and Jira. Their search technology, Google Cloud Search was not connected to the content sources, so the challenge was to enable internal usage of the data residing in separate sources from one search platform. When searching for internal documents, sites or tickets in Google Cloud Search, the result sets should cover data from both Confluence and Jira.

Raytion's connector integration with Google Cloud Search has provided a solution to managing our distributed information in the Google suite of tools, Confluence and JIRA. We have been able to maintain security for our data while providing a single service to search. The results that users receive are secure and relevant. Working with Raytion was a pleasure!

Steve Wilson

– Systems Engineering Group Lead

Our Solution

Corresponding to JGI’s requirements, we implemented two connectors – the Raytion Confluence Connector and Raytion Jira Connector for Google Cloud Search. In order to further facilitate JGI’s digital transformation, the solution enables an unimpeded search and allows finding data from Confluence and Jira, only using one central search platform. The result is a sophisticated search experience as central part of the digital workplace, which saves JGI a lot of time when looking up documents.

About Joint Genome Institute

The U.S. Department of Energy (DOE) Joint Genome Institute (JGI), a DOE Office of Science User Facility located at Lawrence Berkeley National Laboratory (Berkeley Lab), provides genomics infrastructure in support of research worldwide in sustainable biofuels and bioproducts, and to advance a predictive understanding of complex biological, earth, and environmental systems.

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Our Customers

Our solutions have helped customers at leading multi-national companies to optimize their business by shortening the time needed to securely access and find relevant information, improve the findability of business-critical information assets, and enhance user experiences.

Clarasys Success Story

Since Clarasys' crucial knowledge was distributed across two seperate data silos, G Suite and Salesforce, Raytion’s solution interconnected contents from these two silos. Now, consultants benefit from a time-saving information retrieval by using a convenient custom search UX.

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Continental Success Story

Raytion helped Continental to a digital transformation that secures Continental's future success. The migration to the cloud was part of this process, where Raytion enabled an unimpeded search. Now, roughly 145,000 Continental employees worldwide profit from the transformation.

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Swiss Post Success Story

With Raytion's help Swiss Post built an enterprise search platform, where information retrieval was combined from SharePoint 2013, Sitecore intranet and SharePoint Online. Thus, searching all content sources was enabled from one central place.

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